Terms & Conditions

Last updated: 11 May 2025

Welcome to Reboot Wellness Club! These Terms & Conditions outline the rules and regulations for using our website and booking services.

1. Introduction

By accessing or using our website and services, you agree to comply with and be bound by the following terms. If you disagree with any part of these terms, please do not use our services.

Reboot Wellness Club is operated by Reboot Wellness SL, registered in Spain with fiscal address at Local 35 Plaza Blanco, Sotogrande, San Roque, 11310, Cadiz, Spain.

2. Services

Reboot Wellness Club offers contrast therapy sessions, including cold plunges, sauna use, and guided breathwork. Additional services such as massage, workshops, and product sales may be offered on-site or via our website.

All services are subject to availability and may change without prior notice.

3. Bookings & Payments
  • Bookings can be made online or in person.
  • Payments are processed securely via Stripe, PayPal, Bizum, or Revolut.
  • A booking is only confirmed once payment is received.
  • Gift cards and loyalty credits are non-transferable and non-refundable.
4. Cancellations & Refunds
  • You may cancel or reschedule a session up to 24 hours in advance for a full refund or credit.
  • Late cancellations (less than 24 hours) and no-shows are non-refundable.
  • If we must cancel a session due to maintenance or unforeseen circumstances, you will be offered a full refund or rescheduling.
5. Health & Safety
  • By booking a session, you confirm that you are in good health and able to safely participate in heat and cold exposure therapies.
  • If you have any medical conditions (e.g., cardiovascular issues, pregnancy, etc.), please consult a physician before using our services.
  • Reboot Wellness Club is not responsible for any health issues resulting from failure to disclose medical conditions.
6. Code of Conduct
  • Clients are expected to behave respectfully toward staff and other clients.
  • Any inappropriate behavior will result in removal from the premises and potential banning from future bookings.
  • You are responsible for your belongings. We do not accept liability for lost or stolen items.
7. Liability Waiver
  • You use our services at your own risk. Reboot Wellness Club is not liable for injuries or adverse effects that may occur during or after a session unless caused by negligence on our part.
8. Privacy & Data
  • Your personal data is handled in accordance with the EU General Data Protection Regulation (GDPR).
  • We collect necessary information for bookings, communications, and marketing purposes only. We never sell your data to third parties.
  • You may unsubscribe from promotional communications at any time.
9. Modifications

We reserve the right to modify these Terms & Conditions at any time. Continued use of our website and services after updates constitutes your acceptance of the new terms.

10. Governing Law

These Terms are governed by Spanish law. Any disputes will be subject to the exclusive jurisdiction of the courts of Cádiz, Andalusia.