Privacy Policy

Last updated: 11 May 2025

At Reboot Wellness Club, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or services.

1. Who We Are

Reboot Wellness Club is operated by Reboot Wellness SL, located at Local 35 Plaza Blanco, Sotogrande, San Roque, 11310, Cadiz, Spain.
If you have any questions about this policy, you can contact us at:
Email: hello@rebootwellness.es
Phone: +34 667634092

2. What Data We Collect

We may collect the following information:

  • Name and contact details (email, phone number)
  • Booking details and session history
  • Payment information (processed securely via third-party providers like Stripe or PayPal)
  • Preferences and interests (for improving your experience)
  • Communication preferences (email or WhatsApp updates)
3. How We Use Your Data

We use your data to:

  • Process bookings and manage appointments
  • Send booking confirmations and reminders
  • Improve our services and personalize your experience
  • Share promotions, offers, and updates (if you opt in)
  • Comply with legal and tax obligations
4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Contractual necessity: To deliver the services you’ve booked
  • Legitimate interest: For business operations and service improvements
  • Consent: For marketing communications
  • Legal obligation: To meet regulatory requirements under Spanish and EU law
5. Data Storage & Security

Your data is securely stored in encrypted systems. We only keep it for as long as necessary for the purposes outlined above. All third-party platforms we use (e.g., booking software, payment processors) are GDPR-compliant.

6. Sharing Your Data

We do not sell or rent your personal data. Your data may be shared only with:

  • Payment processors (e.g. Stripe, PayPal)
  • Booking and CRM software providers
  • Legal authorities if required by law
7. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccuracies
  • Request deletion of your data
  • Object to processing
  • Withdraw consent for marketing
  • File a complaint with the Spanish Data Protection Agency (AEPD)

To exercise your rights, contact us at hello@rebootwellness.es.

8. Cookies

Our website uses cookies to improve user experience and monitor performance. You can manage or disable cookies in your browser settings.

9. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with the updated date.